About
Burn & Company
At Burn & Company we believe that in order to
serve our clients effectively a clear understanding
of their individual requirements is paramount. We fit
in to our clients’ timetable rather than as Solicitors
dictating the pace of the deal to the client.
Burn & Company enjoys a close relationship with
the people they act for and with the range of services.
We believe that we have established a reputation with
clients for a high quality, cost effective service provided
over a wide sphere of activities.
At Burn & Company we are conscious of the need
to treat our practice as a business and acknowledge
that we have to be available, approachable and competitive,
otherwise we will not retain our clients or attract
new clients. We endeavour to ensure that the quality
of our service is maintained at all times.
In simple terms Burn & Company provides first class
legal advice at reasonable prices.
We've set out below the standards you can expect from
us.
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Trusted Adviser - One member
of our highly trained staff will handle your matter.
You will not be passed from pillar to post.
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Independent - We will give you
totally independent, unbiased advice, always putting
your interests first.
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Open - We will tell you up front
how your charges will be calculated. An estimate
of your likely fees will be given and regular updates
will be given throughout the matter.
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Service - We will keep you regularly
informed about your matter and will either return
your telephone call the same day or let you know
when we will be able to contact you.
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Plain Speaking - We will explain
things to you without jargon.
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Economic - We will not incur
fees on your behalf unnecessarily or without your
prior authority.
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Commitment - In the unlikely
event of your being dissatisfied with our service
we promise you will receive a full open-minded review
of the matter.
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